Cables Mic

How does the mic input work on the JVC GR-HD1U HD video camera?
I can hear barely anything when I plug my external mic in using the supplied audio cables. Is there a setting that I’m missing? I’ve read the manual, it says to simply plug it in, but that doesn’t seem to be working for me.
it sounds like you need to send it in for repair, Or I believe that the cable that you are using might have a short in it! I hope your camera is still under warranty!, but if you have had the camera for longer then 30 days, the warranty is void! and you will have to pay out of pocket for the re-pair’s!
Thank You!
Bob
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